Airport pickup details
Record terminal meeting information, pickup time, guest, stops, and destination.
Airport transfer management software
Make the airport pickup the easiest part of arriving
Coordinate airport transfers, assign a driver, and send passengers a branded live tracking link so routine “Where is my driver?” questions do not have to go to operations.
For pre-arranged airport pickups · no guest app required
Guest arrival
Delhi Airport → The Lodhi
Driver
Ramesh Kumar
Toyota Innova · DL 01 AB 2345
Estimated arrival
8 min
On the way
Branded for your business
The operational gap
The guest lands with the least information at the highest-stress moment
Airport pickups break down when driver details, meeting instructions, and live status live in separate conversations. PingTab puts the operational plan and the passenger-facing arrival view on the same transfer.
- Passengers cannot identify the assigned vehicle
- Drivers and guests wait at different meeting points
- Late changes do not reach everyone
- Dispatch answers repeated location calls
One transfer workspace
One live thread from terminal pickup to hotel arrival
Give dispatch, drivers, and passengers the specific information each needs without exposing internal operations or requiring more hardware.
Driver and vehicle identity
Share the assigned driver, contact details, and vehicle number with the passenger.
No-app passenger link
Passengers open a private tracking page in any modern phone browser.
Live arrival status
Show when the driver is ready, on the way, arrived, or carrying the passenger.
Real-time approach
Use the driver’s phone to power the live map. There is no dedicated GPS unit to install.
Pickup updates
Keep passengers informed through the messaging channel your operation already uses.
From booked to arrived
Coordinate the pickup before the passenger starts wondering
- 1
Add the airport transfer
Capture the arrival pickup, meeting details, timing, passenger, and destination.
- 2
Confirm driver and vehicle
Assign the final driver without changing the passenger’s transfer record.
- 3
Share one branded link
Send a private page containing driver identity, transfer status, and live tracking.
- 4
Watch the handoff
Monitor progress from the operations dashboard until the passenger is safely on board.
What changes
Passengers arrive informed; operations stay ahead of exceptions
- Passengers can recognize the driver and vehicle before making contact.
- The live approach answers “Where is my driver?” without another phone call.
- A last-mile supplier still delivers an experience branded for the tour company.
- The operations team can see pickup progress across concurrent arrivals.
Questions operators ask
Frequently asked questions
What does airport transfer management software do?
It helps operators organize airport pickup details, assign drivers and vehicles, track trip status, and communicate accurate arrival information to passengers.
Can passengers track their airport pickup without an app?
Yes. PingTab gives each passenger a private browser-based tracking link, so there is no passenger app or account to set up.
Do we need GPS hardware in every vehicle?
No. Live location comes from the assigned driver’s phone while the transfer is active.
Can we share the tracking link through WhatsApp?
Yes. The guest link is a normal private URL that can be shared through WhatsApp, SMS, email, or a booking confirmation.
Explore related solutions
Run the transfer your guest expects
Create a transfer, assign a driver, and send your first branded tracking link in minutes.
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